SINGAPORE: There is a new set of advisory guidelines for transport services that use in-vehicle recording devices (IVRDs), according to a press release by the Personal Data Protection Commission (PDPC) on Monday (Apr 9).
The PDPC said in the release that it is common practice for such service providers, which include taxis, private hire cars and private charter buses, to use in-vehicle cameras.
The PDPC highlighted that images, audio recordings and video recordings may contain personal data that could identify an individual.
As such, organisations that use such devices are required to comply with provisions under the Personal Data Protection Act (PDPA) and must put in place the necessary policies and practices to meet these obligations, it said.
Companies that lease vehicles to drivers who provide transport services for hire should also ensure these drivers are aware of, and exercise, proper data protection practices, the release said.
Some of the key requirements when collecting personal data via these in-vehicle cameras are:
The PDPC said that drivers who record, store or retrieve personal data through such recordings on behalf of an organisation are considered a data intermediary, and are subject to the protection and retention limitation obligations of the PDPA.
This means that they are responsible for ensuring that he or she make reasonable security arrangements to protect the personal data in their possession or under their control, the agency explained.
The PDPC advisory guidelines were developed in consultation with the Land Transport Authority, and took into consideration feedback from taxi and car rental companies, the National Private Hire Vehicles' Association, the National Taxi Association and the Vehicle Rental Association, the agency said.
This was done through a series of closed-door consultation sessions, it added.
Additionally, the PDPC and LTA have jointly produced an accompanying A5-sized handbook that illustrates common scenarios of transport services for hire and highlights key data protection obligations for organisations and drivers, the press release said.
A total of 1,000 handbooks have been distributed to drivers through the car rental and taxi companies and associations, it added.